Sim Swap - Failure

[MST2]

I swapped my sim yesterday, it is now more than 24 hours yet it is still not active  

[Bambino · Accepted solution]

@MST2 Have you followed this guide: SIM Swap: a mini guide (incl eSim) - O2 Community

Have you rebooted your phone?

If you are still having issues call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
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Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
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