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Returns Reference Number

Slendav
Level 1: Joiner
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Hi,

 

I am returning a phone I ordered online with O2.

 

Royal mail is asking for my O2 Returns Reference Number.

 

I want to be sure that the Returns Reference Number is the same as the Tracking reference seen in the return form that O2 has emailed to me?

 

Any clarification would be appreciated thank you.

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MI5
Level 94: Supreme
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@Slendav 

Might not be. Check with O2 to be safe.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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