Problems with number porting

[Ashlea]

I recently moved to o2 from sky, I input the pac code yesterday. Sky has sent an email today saying my contract is cancelled but the number I want to bring to o2 is still saying unavailable and the number that I got from o2 is also saying invalid. Anyone any ideas? I tried finding live chat but they don't make it easy 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202