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Payment of old contract

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CS12
Level 1: Joiner
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on ‎08-05-2024 20:30

on ‎08-05-2024 20:30

Received a letter saying account been passed to Moorcroft Debt Recovery but had no messages saying I owe anything. How do I pay the outstanding 13.31??

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MI5
Level 94: Supreme
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on ‎08-05-2024 20:41

on ‎08-05-2024 20:41

@CS12 

You will have to pay Moorcroft.

Details will be on the letter received.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151925 Posts
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Registered:

on ‎08-05-2024 20:41

on ‎08-05-2024 20:41

@CS12 

You will have to pay Moorcroft.

Details will be on the letter received.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 37: Blazing a Trail
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on ‎09-05-2024 19:24

on ‎09-05-2024 19:24

@CS12 wrote:

Received a letter saying account been passed to Moorcroft Debt Recovery but had no messages saying I owe anything. How do I pay the outstanding 13.31??

 

@CS12 

Bear in mind that the passing of a debt, even a small one, to a Debt Collection Agency might have had a detrimental impact on your credit score. If that is likely to be of importance to you in the foreseeable future, you might want to check it out after settling with Moorcroft. 👍   

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MI5
Level 94: Supreme
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on ‎09-05-2024 19:46

on ‎09-05-2024 19:46

Not "might" it definitely will, unfortunately.

It will stay on the credit file for 6 years with very little recourse.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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