My contact was cancelled on 30th May via PAC was told it would be 10 days before final bill be issued then 14 days, its now 21 days and no bill when I log into account says I have no product or services.
I have used live chat several times and keep being told to wait, I tired phoning but after 10 minutes or more of waiting to speak to someone it's cuts out, I also tired to reach out to O2 via Facebook and messenger but no response.
I'm not sure if this is tired to the fact that when my number was ported from O2 to 3 the port spilt, 3 has been trying to sort this for me for 3 weeks now but keep saying O2 isn't getting back to them so I got a phone that can make calls and texts but not receive them.
It's good to know that even when I want to leave O2 they dont make it easy. I was previously a Virgin customer who was moved across to O2 and had no say in the matter.
