New phone hasn't updated my new data plan.

Bill_P · ‎02-10-2020

I recently upgraded my phone and increased my monthly data from 2gb to 15gb. On Myo2 it says 15gb but on my phone it still says 2gb. Any idea how I can change it?

EDIT: I figured out.

MI5 · ‎02-10-2020

@Bill_P

In settings, go to data usage and change your data limit to 15gb.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Bill_P · ‎02-10-2020

That was the first thing I tried, the option to change the data warning is greyed out.

MI5 · ‎02-10-2020

Probably not enabled then @Bill_P ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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