on 11-12-2023 16:23
I was using my phone and my network randomly just cut out, i cant text, call of use data and I haven't moved for it to cut off, I've restarted my phone, reset network settings and checked the o2 network and nothing seems to give me an answer, what can I do?
on 11-12-2023 16:34
Same issue here. Suddenly, as of 11 am today, there is no Data/SMS/RCS 4G/5G. Customer services were of no use, directed here. O2 being very quiet. Service status says all is fine, but this is clearly no the case.
on 11-12-2023 16:40
There may possibly be a problem today, lots of people having issues
https://downdetector.co.uk/status/o2/
Any chance you could check @Dave-O2 ?
on 11-12-2023 21:05
on 11-12-2023 21:05
Quite a big spike on Downdetector in the last hour too :-
on 12-12-2023 09:23
Hey @jonsie
We're not currently aware of any issues.
I'd advise checking the current status of the network in any area here for more details.