Need to speak to technical department

[Fi65]

Following on from yesterdays post

‘24 days no network’, I anticipate further daily fruitless phonecalls to O2 without them resolving this same issue - I really need to speak directly to the technical dept- umpteen tickets have been ‘raised’ to them and promised phonecalls back to me have not happened-  how do I achieve this?

[Enlli]

It would be better to confine things to one thread rather than different post which can eventually become confusing.

As stated we are all customers here

The technical department on O2 is not customer facing 

https://community.o2.co.uk/t5/Tech-Support/24-days-no-network-2-unactivated-simms-and-30-phonecalls-...