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My O2 app isn't working!

Shadylane
Level 1: Joiner
  • 3 Posts
  • 2 Topics
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Registered:

on ‎11-01-2025 13:55

on ‎11-01-2025 13:55

My O2 app isn't working! I have uninstalled it numerous times but to no avail and even going to the website and login in it won't allow me to see my account! I have cleared cookies before anyone asks. HELP!!! I'm loosing the will to live!!! 

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Enlli
Level 69: Guiding Light
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on ‎11-01-2025 13:57

on ‎11-01-2025 13:57

If it's not working on both then you need to talk to Customer Service 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , X Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎11-01-2025 14:21

on ‎11-01-2025 14:21

Your thread is here https://community.o2.co.uk/t5/Tech-Support/Can-t-log-into-my-O2-app-on-my-new-phone/td-p/1692194

Best to stick to one to avoid duplication of answers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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