Solved: Mobile data not working on iPhone

Ian2603 · ‎24-08-2021

Tried switching on and off, even restored the phone...still not working at al on 4G or 3G

MI5 · ‎24-08-2021

@Ian2603

What country are you in?

Is data turned on in settings?

Is data enabled for apps?

Have you called O2 to check your account?

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎24-08-2021

@Ian2603

What country are you in?

Is data turned on in settings?

Is data enabled for apps?

Have you called O2 to check your account?

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ian2603 · ‎24-08-2021

Thanks for the reply. I'm in the UK and have been talking-to O2 who have been helpful but not managed to fix it yet. I think the fault is at the O2 end where it doesn't think I have run out of data allowance (i.e shows 1gb data remaining) ...but I don't think its there. They are ringing me back later.

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