Loosing data connection - Westminster London

[g0akc]

My wife’s iPhone keeps loosing connection - looses email and WhatsApp and browsing, Ring Door Camera etc.

so far tried turning mobile data off/on, rebooting phone and so on.  Did manage to sort out her WiFi to connect to router in relatives flat where staying so she does at least have connection there.  That’s separate of course - but to her means a ‘connection’. 

voice and text okay 

frustrating to keep going out of touch.

this is in Westminster/Victoria London 

not had it in Ipswich 

any ideas?  Mast issues?

[MI5]

@g0akc 

London is bad at the moment due to all the building work and influx of summer visitors stretching the network to the max.

Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

[g0akc]

I see - meanwhile my phone on Vodafone has been fine….

thanks anyway 

[g0akc]

Just had a text update from O2

O2 Network Update: sw1p

Just checking in to let you know we’ve found the issue affecting your signal.

We’re working on fixing it right now and will be in touch within the next 48 hours.

Don’t want to receive any more updates on this network issue? http://s.o2alerts.com/*****

Terms apply.

hopefully they fix it soon…