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Looking to upgrade but keep same sim card

Kiesha92
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Hi, I’m looking to upgrade my phone but want to keep my SIM card 

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MI5
Level 94: Supreme
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@Kiesha92 

When you upgrade your new tariff is applied to your current sim card, so you just put it in your new phone, unless you want to use 5g, in which case O2 will send a new sim and you just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

You must, however, take a new tariff when you upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151989 Posts
  • 651 Topics
  • 28891 Solutions
Registered:

@Kiesha92 

When you upgrade your new tariff is applied to your current sim card, so you just put it in your new phone, unless you want to use 5g, in which case O2 will send a new sim and you just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

You must, however, take a new tariff when you upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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