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Is this real

Jds90
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20240123_203646.jpg

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MI5
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Yes @Jds90 

Are you in or out of contract? - Ofcom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151825 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

Yes @Jds90 

Are you in or out of contract? - Ofcom

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Jds90
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Hi, as you can see I got the text to my phone, on a pay pay monthly SIM with 02, when I log into my 02 app there is nothing there to say my contract has or is expired 

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MI5
Level 94: Supreme
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@Jds90 

It doesn't expire. You have a minimum term which you have reached and are now free to change to save money.

You can upgrade with uswitch.

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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