cancel
Showing results for 
Search instead for 
Did you mean: 

Get prompt for correct O2 cellphone number when logged into account

robertxx
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I had the same trouble about a week ago.

The prompt for my cellphone bears no relationship to my actual O2 number

Message 1 of 9
743 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 149982 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@robertxx 

You'll need to contact O2 to update your number.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
739 Views

robertxx
Level 1: Joiner
  • 5 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Thank you MI5, I tried that before.

Message 3 of 9
735 Views

MI5
Level 94: Supreme
  • 149982 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

Did you try social media @robertxx ?

Nothing anyone here can do, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
728 Views

pgn
Level 76: Forum Legend
  • 38860 Posts
  • 243 Topics
  • 1743 Solutions
Registered:

Reach out to the O2 Social Media Team using any of the 3 ways in the link just below, @robertxx - they may take a few nudges over a couple of days until you get an agent who can work with you to correct your account details.

Good luck!

Message 5 of 9
728 Views

MI5
Level 94: Supreme
  • 149982 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

snap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
726 Views

pgn
Level 76: Forum Legend
  • 38860 Posts
  • 243 Topics
  • 1743 Solutions
Registered:

next, the crackle 😎

Message 7 of 9
723 Views

MI5
Level 94: Supreme
  • 149982 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

Only if Kelloggs,, the Aldi ones are crap!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
719 Views

pgn
Level 76: Forum Legend
  • 38860 Posts
  • 243 Topics
  • 1743 Solutions
Registered:

Agreed. Lidl ones not bad either.

Message 9 of 9
718 Views