This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Firewall / Filtering Configurations for WiFi Calling?

Go to solution
donna82
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-10-2023 12:53

on ‎04-10-2023 12:53

I am an IT Technician working for a school. The school doesn't have a mobile signal (from any network) and therefore staff use the Wi-Fi calling feature on their devices.

 

However, after they switched internet provider it is being blocked by the firewall or filtering system. I am unable to locate configuration data for allowing wi-fi calling traffic through the network. Can anyone help? I'm not sure who to contact and cannot find any phone numbers that would be able to help with this. 

 

If anyone knows the answer to this - thanks a million. 

Message 1 of 4
945 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 149982 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

on ‎04-10-2023 13:04

on ‎04-10-2023 13:04

@donna82 

Port settings can be found here https://community.o2.co.uk/t5/Other-Products-and-Services/Wifi-Calling/m-p/1220779#M35962

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
940 Views
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 149982 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

on ‎04-10-2023 13:04

on ‎04-10-2023 13:04

@donna82 

Port settings can be found here https://community.o2.co.uk/t5/Other-Products-and-Services/Wifi-Calling/m-p/1220779#M35962

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
941 Views

Go to solution
donna82
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-10-2023 13:38

on ‎04-10-2023 13:38

thank you so much!

Message 3 of 4
929 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 149982 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

on ‎04-10-2023 14:02

on ‎04-10-2023 14:02

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
921 Views
0 Kudos
Top Kudoed Authors
View All
Top