on 15-07-2024 19:04
My son has been buying things on Xbox and adding it on to his contract. Is there any way I can stop this happening please?
on 15-07-2024 19:13
@Foz1111
You need to set a spend cap, Guide: Spend Caps & Charge to Mobile on O2 and also put a charge to mobile bar on his number by calling o2 Guide: How to find help & contact O2
on 16-07-2024 04:49
I did that and didn't realize till 02 contact me and put a block on which for me was really good. Glad 02 look after there customers
on 16-07-2024 20:00
@Pipstop78 wrote:I did that and didn't realize till 02 contact me and put a block on which for me was really good. Glad 02 look after there customers
Yes, you were fortunate @Pipstop78 that they stepped in before you accrued a substantial bill ! 👍
never-displayed
