Deposit by phone bill

[Andrew24]

How come when I try and deposit by phone bill it's not working as it used to work 

[pgn]

Not sure what you mean, @Andrew24.

If you are getting a new phone on contract from O2 directly, any deposit has to be paid up-front, the rest is taken monthly from your Device Plan. Your tariff is taken as the AirTime component.

Not sure what you mean, come back and elaborate for a more specific answer.

[Cleoriff]

@Andrew24 

#All ways of paying contract here Guide: How to Pay Your Bill (Airtime & Device Plans) 

[madasaf1sh]

@Andrew24 

Are you trying to use Pay by Mobile???  or pay your mobile phone bill?

[MI5]

@Andrew24 

You’d need to call O2’s customer service team. Give them a call on 202  or 0344 809 0202 (or specific Payment management number 0800 902 0217 )

[lewys-gp]

Hi, @Andrew24. You've had a few replies, so it'd be great to know if you've resolved this issue following one of the members' advice, please? Thank you.