Data won’t work abroad unless I connect to WiFi

[ColmG]

Hi

my mobile data will not work abroad unless I connect to wifi - I have data roaming on.

Is there an automatic bar on some accounts and if so is there an easy way to contact O2 to get them to remove it? (I’m going round in circles on the help and support questions that just takes you to various data roaming questions or eurozone packages)

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Try manually selecting a different overseas network

If you have an iphone change the network APN to mobile.o2.co.uk