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Code 08

avrilclifft_10
Level 1: Joiner
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on ‎15-12-2024 20:52

on ‎15-12-2024 20:52

I have been trying to connect my watch to my phone for the last three months been on the phone to O2 hundreds of times been on the chat hundreds of times been to the O2 store four times still no luck keep on resetting my eSIM nothing

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MI5
Level 94: Supreme
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on ‎15-12-2024 21:08

on ‎15-12-2024 21:08

@avrilclifft_10 

See guide and read through to the end Activate Apple Watch Guide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 69: Guiding Light
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on ‎15-12-2024 21:08

on ‎15-12-2024 21:08

Seems a common problem.

Maybe worth searching the community post to see it anything helps.

The only information we have is in these guides.

You may need to persist with O2.

 

Activate Apple Watch Guide 

iPhone 14 & Apple Watch - Megathread 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎15-12-2024 21:11

on ‎15-12-2024 21:11

Specifically this post @avrilclifft_10 

https://community.o2.co.uk/t5/Apple/Apple-Watch-Unable-to-register-for-watch-plan-Reference-code-08/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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