cancel
Showing results for 
Search instead for 
Did you mean: 

Calls Dropping Out

AdamCCL
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently swapped across from a personal contract to a business one, no changes to phone (Pixel 7 Pro) or the SIM card itself, but now calls keep dropping out after c20 seconds, and the repeatedly thereafter.

 

I have tried turning off the phone, turning data on and off etc. but still having issues - is there anything else that can be done short of arguing to cancel the contract?

Message 1 of 3
517 Views
2 REPLIES 2

gmarkj
Level 66: Unequalled
  • 12880 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

Maybe trying a new sim card @AdamCCL ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
513 Views

Oxonian
Level 37: Blazing a Trail
  • 11424 Posts
  • 293 Topics
  • 33 Solutions
Registered:

These guides might be worth a look @AdamCCL :-

 

Guide: How can I sort out my network issues? 

 

Guide: Is the network down for me or everyone? 

 

I suppose that the problems arising around the time that you changed your account might be a coincidence ? 

Message 3 of 3
476 Views