This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

volt benefits with updating sim deal?

Go to solution
gazuk2015
Level 2: Apprentice
  • 31 Posts
  • 11 Topics
  • 1 Solutions
Registered:

on ‎15-04-2023 21:26

on ‎15-04-2023 21:26

Hello, 

Im currently with VM and o2 , so am getting VOLT benefits. 

 

We are soon moving away from VM for broadband, but will be staying with o2.

 

When is the account checked if im a current o2 customer taking out a new sim only deal , to continue getting the VOLT benefits?

Message 1 of 4
972 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152167 Posts
  • 651 Topics
  • 28992 Solutions
Registered:

on ‎15-04-2023 21:41

on ‎15-04-2023 21:41

@gazuk2015 

If you don't change anything with O2 you will retain the volt benefits. If you change your contract in anyway, you will lose them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
967 Views
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 152167 Posts
  • 651 Topics
  • 28992 Solutions
Registered:

on ‎15-04-2023 21:41

on ‎15-04-2023 21:41

@gazuk2015 

If you don't change anything with O2 you will retain the volt benefits. If you change your contract in anyway, you will lose them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
968 Views

Go to solution
gazuk2015
Level 2: Apprentice
In response to MI5
  • 31 Posts
  • 11 Topics
  • 1 Solutions
Registered:

on ‎15-04-2023 21:43

on ‎15-04-2023 21:43

@MI5 @Thanks for the information 

Message 3 of 4
963 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 152167 Posts
  • 651 Topics
  • 28992 Solutions
Registered:

on ‎15-04-2023 21:44

on ‎15-04-2023 21:44

Welcome @gazuk2015 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
962 Views
0 Kudos
Top Kudoed Authors
View All
Top