upgraded from contract to pay monthly - no data - new sim?

[Anonymous]

My 2 year iPhone 5 contract ran out today, got a call from Carphone Warehouse and while I decided what device to go for, I switched to a £20 a month rolling contract...now, everything seem to be updated in 'my O2' but my visual voicemail and most importantly data don't seem to work anymore...

The Carphone Warehouse guy told me I am going to get a welcome pack in the post tomorrow but I'm not quite sure whether I'm going to get a new SIM card with it? 

Anyone had any previous experience with this?

[Anonymous]

mobil.o2.co.uk seems to work fine...not too worried about VVM...
Let's see what comes in the post tomorrow ...

[jonsie · Accepted solution]

Thought that would be the problem.

[MI5]

Good call jonsie
Strange that it changed over so soon though, all the same......

[Anonymous]

no, it only says UK Data Allowance Bolt on...but it is possible my new month of data will kick in at midnight...haven't thought of that...

[jonsie]

Guess you'll know in the morning

[Anonymous]

guess so...thanks a lot for your help guys, much appreciated!

[jonsie]

Anytime

[MI5]

We usually get there.... eventually

[Anonymous]

so, it turned out they did send me a new sim...but it's a combi one...not a nano sim 😕

trying to po into a carphone warehouse store later before calling customer service...

[MI5]

Fail !!