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previous bills

Anonymous
Not applicable

Hi

Any one know how you find out actual usage (minutes and data) from previous bills?

All I see is the total, cost.

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Cleoriff
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Hi @Anonymous

A step by step guide
*View your latest bill in My O2 http://www.o2.co.uk/myo2
*Scroll down to see 6 previous bills and click on one of those.
*Scroll down to the bottom of that bill and click on View and print older bills
*That will bring up the old style web page

*Click on 'recent charges' in the left hand blue menu.
*Click on 'what I've used'

This will show a breakdown of usage.

Veritas Numquam Perit

Girl in a jacket

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Message 2 of 7
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Cleoriff
Level 94: Supreme
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Hi @Anonymous

A step by step guide
*View your latest bill in My O2 http://www.o2.co.uk/myo2
*Scroll down to see 6 previous bills and click on one of those.
*Scroll down to the bottom of that bill and click on View and print older bills
*That will bring up the old style web page

*Click on 'recent charges' in the left hand blue menu.
*Click on 'what I've used'

This will show a breakdown of usage.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
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jonsie
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Download a pdf bill for each month and you will get a complete breakdown of data, minutes and texts used.

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MI5
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If you can't find it yourself in your My O2 give CS a call on 202 and they will help you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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Anonymous
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That's a tiny but lovely guide @Cleoriff

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Anonymous
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Yeah! Great mini guide @Cleoriff slight_smile
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jonsie
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