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phone repairs

Anonymous
Not applicable

does anyone know how long it takes 02 to respond to you sending your phone for repairs? i sent mine off nearly two weeks ago and have heard nothing from them at all!

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perksie
Level 69: Guiding Light
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Surprised you haven't heard back by now, give them a call.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Surprised you haven't heard back by now, give them a call.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 6
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Anonymous
Not applicable

Get ready to be fobbed off with them saying its water damaged

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Anonymous
Not applicable
Wow a lot of negativity going on at the moment.

As said contact 02 Customer Services or visit the 02 shop you chose to handle this for you.

Hope all goes well.
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Anonymous
Not applicable
Usually it gets returned within 3 days but go to your local store &'ask them.
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Rycal
Level 19: Quirky
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Registered:

The average turnaround time is 4-7 working days. Contact the store.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

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