@jackhodgin
You need to speak to Netflix, as the only thing I can think of is with all the changes by them to the plans they have removed the billing method, not a lot o2 can do about...
Netflix help article below:
https://help.netflix.com/en/node/100882
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
