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e Sim

MK20
Level 1: Joiner
  • 1 Posts
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on ‎04-04-2024 13:09

on ‎04-04-2024 13:09

Hi - I was an hour on support call with an agent this morning who said they had activated an e Sim for me but when I review my orders it looks like they only have deactivated my current sim.

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jonsie
Level 94: Supreme
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on ‎04-04-2024 13:11

on ‎04-04-2024 13:11

Check in My O2

You should see the sim there

Have you removed the old plastic sim?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎04-04-2024 14:22

on ‎04-04-2024 14:22

@MK20 

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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