Solved: direct debit still running

DrFentos · ‎08-05-2024

Hi - you are still taking a direct debit even though i left o2 months ago - please refund the money after leaving

Chris

madasaf1sh · ‎08-05-2024

Did you cancel the contract correctly? Guide: Cancelling Your Contract

And there is nothing anyone on this customer to customer community can do to help..

You will need to call o2 on 0800 902 0217 and speak to the Payment Management Team..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎08-05-2024

@DrFentos

Did you cancel the contract correctly? Guide: Cancelling Your Contract

And there is nothing anyone on this customer to customer community can do to help..

You will need to call o2 on 0800 902 0217 and speak to the Payment Management Team..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Enlli · ‎08-05-2024

How did you leave? Was that acknowledged by O2.

Guide: Cancelling Your Contract

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

direct debit still running

How do I cancel a order

how to speak to someone at o2

ESim issues

Switch Up Online - Not working

ordered device and no update