can't change tariff

[fay_18]

i've tried a few times in past 2 weeks to change my tariff and the o2 page just says "sorry this page isn't working right now please refresh or come back later."

[Enlli]

Have you tried ding it via my O2

[MI5]

@fay_18 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[fay_18]

i am fully aware.. i was wondering if anyone else was having the same technical difficulty

[fay_18]

yes. i've tried on the app, my computer browser and phone browser

[MI5]

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@fay_18 wrote:

i am fully aware.. i was wondering if anyone else was having the same technical difficulty

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That wasn't what you asked though?

[Oxonian]

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@fay_18 wrote:

i am fully aware.. i was wondering if anyone else was having the same technical difficulty

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If you search this community @fay_18, you will find hundreds, if not thousands, of reports of folks with issues logging into MyO2. In fact, I would say that there might be a dozen such reports on some days. 👍 

[Oxonian]

@fay_18 

For example :-

WHY IS MY O2 NOT WORKING ALL OF A SUDDEN? - O2 Community

https://community.o2.co.uk/t5/Tech-Support/WHY-IS-MY-O2-NOT-WORKING-ALL-OF-A-SUDDEN/m-p/1698545#M454...