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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
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Resolved! Using phone in Japan

Hi-we are spending 6 weeks in Japan and won't need to use my phone for calls but would like to check my Internet when at my daughters using her WiFi. If i turn off data roaming on my settings can I still do that without incurring £6 per day charge?

Resolved! Bill

I need to reduce my bills 

Paul021 by • Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! My contract

I am not sure whether I am still under contract with O2. Could you please advise me?Also I am on a 5Mb tariff which you state costs £22.44 oer month and a I am paying £23.44 per month. Please advise why I am paying extra.

Maggoie by • Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Resolved! Bills

Hello everyone, do can I view 2022 bills and minutes from the bill? please

mikey07 by • Level 1: Joiner
  • 495 Views
  • 2 replies
  • 0 kudos

Resolved! Phone contract

Hi I paid my phone bill yesterday that was overdue and it said it should be on within 12 hours but nothing is still working? And I need my phone for work purpose

Sean31 by • Level 1: Joiner
  • 444 Views
  • 2 replies
  • 0 kudos

Resolved! Topping Up Abroad

Hi, I’ve tried contacting customer services but can’t only get a robot that doesn’t understand anything I ask. Chat also goes to a robot (virtual assistant). I’m currently abroad using a non UK number and haven’t used my O2 for 6 months, it has been ...

Resolved! Ported number out that still had device plan attached.

Hi, I ported my number out from O2 but forgot that it still had my device plan attached to it, I thought it was attached to my other number. A few weeks ago I got an email with the option to pay in instalments so I set that up. When I went into my ac...

Anonymous by • Not applicable
  • 629 Views
  • 3 replies
  • 0 kudos

Resolved! Top up

I have £15 on my account won’t let me use it to top my phone up

Resolved! Bills

I am hoping od get someone to help me figure out what the below total men's do I owe it or not -£24.68 or an I ahead TIA

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