Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! What happens at the end of my contract

I have ended my contract with 30 days notice, and I do not want to keep the mobile number. I am confused as to whether I have to take further steps to stop billing and make sure nothing else continues (as I recently received an email with next months...

Resolved! I am with O2. Can I use uSwitch to get a cheaper tariff?

I am with O2.I have a Sim only 10GB contract which has just increased to £9.78 + VAT which is £11.73.When I look on uSwitch there is a 15GB 12 month contract which costs £7.99.Can I use uSwitch to get a cheaper tariff?

Resolved! All debit/ credit cards rejected for payment since 3 months ago

I tried paying online and through the app, however all the local credit/ debit cards were rejected, the message says "please contact your bank". Tried the following but failed:1. Update the app2. Spoke to the banks, they confirmed that they did not b...

Resolved! Order new sim card

I need to order a replacement sim card

Resolved! change of ownership

I have 2 lines on my account - the 2nd line I am wanting to transfer to my now Ex so that I only have my line on my account, is it possible to do this mid contract?

Previously free International roaming

I took out a SIM only deal some years ago, cannot recall exactly when, and I had completely free roaming, matching the £6 a day scheme, but free. I used this several times over the years, for US, S.America, NZ etc. As I am off to Canada and US soon, ...

Resolved! Changing from direct debit to card for payments

Just wondering how I can change from paying by direct debit to paying with a credit card. I've saved my credit card details on my account. Can I just cancel the direct debit with my bank and payments will automatically switch to my card?