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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237230 Views
  • 2 replies
  • 2 kudos

Hawaei to Samsung

Hey. Can someone please tell me how I can transfer everything (photos, apps, contacts etc) from my Hawaei phone to my new Samsung A35 5g. Thanks

DD27 by • Level 1: Joiner
  • 101 Views
  • 2 replies
  • 0 kudos

Where is my Sim

Hi. I had ordered a pay monthly SIM last week but I haven't yet received it. I had completed all formalities of address, direct debit etc. Please advise what's going on? When will I get my sim?

Nrqazi by • Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin Switch Over Nightmare

I need help! I am trying to change my daughters monthly package, which is in my name and I pay for. I have logged in to my O2 account and it says there are no packages available. I have tried logging in to the Virgin\O2 login (just under the O2 login...

MrAWilson by • Level 1: Joiner
  • 169 Views
  • 4 replies
  • 0 kudos

Successful payment, no tariff change

I’ve just paid for a new rolling plan, it’s told me there was an error, and it’s took the money out of my account without changing my tariff.

Neo12 by • Level 1: Joiner
  • 102 Views
  • 1 replies
  • 0 kudos

Resolved! Leave o2

Hi id like to cancel my sim only plan 

Davrow by • Level 1: Joiner
  • 99 Views
  • 1 replies
  • 0 kudos

volt on data plans for galaxy watch 7

hello i hope someone can shed some light on my situation i ordered a samsung galaxy watch 7 4g 44mm 2 weeks ago along with a data rolling plan of 1gb per month with the understanding of getting volt to double the data to 2gb as promoted in the promo ...

Sami_B by • Level 1: Joiner
  • 163 Views
  • 4 replies
  • 0 kudos

How to install eSim to my new device

Previously had a Pixel 7 Pro on a 24 month contract using an eSim. I now have a 16 Pro Max and have switched to a 12 month SIM only package, when I signed up to this package I selected the options for eSim and use on an Apple device. I am trying to i...

rdg1991 by • Level 1: Joiner
  • 180 Views
  • 1 replies
  • 0 kudos

Resolved! leaving o2

The website if very unhelpful when it comes to working out how to leave O2. Please advise if I need to give notice as the dates I've put in for leaving bring up the same final figure regardless of if I put today or in a months time!

banks732 by • Level 1: Joiner
  • 303 Views
  • 2 replies
  • 0 kudos

Refund

I have £8.13 credit on my account and would like a refund

Aziz4 by • Level 1: Joiner
  • 91 Views
  • 2 replies
  • 0 kudos
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