Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I sent my phone back within a week as I wasn't happy. All recorded delivery. Its been a week no cont

I sent my phone back withing a week of upgrading and have proof it was posted as they sent me the docs to print out. I haven't heard anything back also looks like they still want the money off me! I just want it to go back to the sim only deal I had.

i want to pay bill

i dont have network in the area I am in. cannot get otp. how to pay bill?

Ordered iPhone 15 pro

Hi I ordered the iPhone 15 pro over a week ago and I picked Friday as the delivery date I got my tracking code but when I go into my o2 account it says that I haven’t ordered anything the upfront cost has been taken out of my bank account is this nor...

Data

1. Why is my data allowance going down, when I’m not using my phone. 2. I upgraded on 2 Oct and my Volt Benefits were temporally halted, Received an email saying they would be restored within 7 days. This has not happened

Resolved! When does my contract finish

Please advise when my contract finishes

Upgrade Checkout error

I’ve upgraded today and everything went through apart from when i tried to checkout of my saved basket, it comes up with what you’ve chosen is no longer available even though it says the phone is in stock.. the adviser told me to try a different brow...

Phone bill

I wish to discuss charges on my phone bill

Invoice

Can you please arrange for my invoice to include a VAT breakdown.

Resolved! txt charges illicit

My partner is being charged via txt for services not being used

Upfront cost

Hi I was hoping someone could help I am wanting to upgrade and on the offers it had up to £250 off an upfront cost so when I do 250 and then add the promo it comes up as upfront cost of 0.00 but when I go to complete my payment to get contract it say...

O2

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