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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 240273 Views
  • 2 replies
  • 2 kudos

Resolved! Stopping Premium Info Services

I am getting Premium Info Services that I have not used. I don't want any Premium Messaging or Services, so how can I stop this. I do not want to be autobilled for these things.

ChrisG2 by • Level 1: Joiner
  • 570 Views
  • 3 replies
  • 0 kudos

Resolved! charges from apple 6.99 a month

I have a charge on my bill each month for itunes or something for 6.99 i didnt ever sign up to this and dont want it i need it removing asap as i have no access to itunes and have no account.

Restart tariff

I have been trying to restart my tariff but it says action invalid. Could you help me with it please ?

Cw04 by • Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Broken phone

It's displaying unviable use also screen cracked so can even. ERASE

Toni5 by • Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Move payment date

Hi, I would like to move my payment date to 13th of every month going forward please

Resolved! Data Roaming, California

I have a dual SIM phone, my O2 UK sim refuses to connect to the only available network AT&T on both automatic or manual. It times out when I try to connect to 4g or 5g. My O2 Espana, different company, works flawlessly. I have attempted to contact su...

spamalam by • Level 1: Joiner
  • 760 Views
  • 3 replies
  • 0 kudos

Additional sim plan

hi can I add another sim only to my plan

CccL3 by • Level 1: Joiner
  • 540 Views
  • 3 replies
  • 0 kudos

new contarct upgrade

Hi, i recently upgraded my contract via a phone call with someone from your team. he ensured me that i will be able to add on my NHS o2 open discount after completing my application. i have just tried to do this and it comes up with a message saying ...

Resolved! end of contract

i have been with o2 for atleast 20+ years now. i currently have a 36month contract which up for renewal in october 2024. i've just cracked my screen and need a new phone. the predicament i'm in, is i dont get any phone signal at work but EE customers...

gemma1986 by • Level 1: Joiner
  • 677 Views
  • 2 replies
  • 0 kudos

No signal

I don’t seem to have any signal on my phone. My bill seem to be up-to-date. I can’t make phone calls or receive phone calls. I have Wi-Fi but that’s it. I can’t contact anyone on O2 because I don’t have signal I need this sorted

Bry2 by • Level 1: Joiner
  • 495 Views
  • 3 replies
  • 0 kudos
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