Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I would like to know if you have credited the£29.99 in to bank, or have you credit to my account??
I cannot believe how unbelievably difficult it is to view your old bills. I can’t go back past March this year, I keep getting the below message. It’s been like this for months. From reading on the forum it seems to be caused by the move to the 360 p...
I have a dongle that I got to make my contract cheaper around 5 years ago. I'm still paying £1.38 a month for it despite not using it. Now it appears my disney plus account is linked to it and it won't let me "manage" it on My O2 to cancel it, becaus...
Bought a new SIM card, followed instructions that came with it. It doesn’t work. No mobile connection
Hi I thought my contract had ended but can't log into my account to check. I got this as part of a virgin deal. Since then the card ha never been used and finish with virgin and don't wish for this contract to continue.
I want to know when my daughter is due an upgrade please?
Hi I took out a sim only deal on 16 Oct. The guy in O2 shop said I could change the bank details after 30 days. I’ve checked the app, but can only see option to set up a new direct debit. (Or change payment date) Is that what I need to do when I just...
Hi, I paid my bill on the 10th November and I still do not have network coverage?
Hello, someone has stolen my phone and I have to block my SIM card as soon as possible. Please help me with my request. Thank you.
When I took out this contract I was told I would have my 25GB doubled to 50GB as I am a Virgin customer. This has not happened.
