Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Unable to make or receive calls after changing to new tariff

Hello, I just recently switched from the regular Pay as You Go to "Pay And Go Go Go 500 Texts + 75 Mins + 100MB Web". Since then I have not been able to make or receive any phone calls, even though on MyO2 it still shows that I have all 75 minutes av...

Resolved! Run out of allowance

Hi,I'm having a bit of a problem, something a bit strange! I usually top up to get my Simplicity Pay&Go allowance on the 20th of every month but it seems to have already run out before my next top up which will be Nov 20th. But I thought I was able t...

Resolved! get free data on my old sim card

Hi. I have an old sim card and with my new phone I got a new card with free data that the previous one doesn't have, I have to say that both are pay and you go, I tried to search for it on the web site but I couldn't see it anywhere? with my old card...

Resolved! No data all month - O2 claim used all on 1st day of allowance. Iphone 4gs - anyone else?

On the first day of my data allowance I receieved a text from O2 saying I'd used all my data for the month. This was on the first morning of my new allowance - having made no changes made to my phone or apps. All I had done that morning was checkout ...

Resolved! Facebook sync & data use allowance

Hi,just got Samsung galaxy,I'm clueless-Does the Facebook sync thing use much of the data allowance?Thanks

Resolved! New contract then terminate existing?

Just wondering, is it possible to buy a new contract with o2 and then cancel then terminate the existing contract I'm on (by paying the termination fee)? I'm nearly at my upgrade date, but desperatly need a phone that works. But I'm worried I won't p...

O2 Mobile Broadband DOES block inbound ports!

Hi All,Just so nobody else falls into the same trap i feel i must make it known that inbound connections to ports is blocked.How do i know this?I am trying to set up a router to use 3g broadband to provide access to a security camera on a building si...

Resolved! O2 credit problems

Ok so apparently my account is in arrangement according to my credit report (just filled for a short term business loan) it appears to have hit my score rather badly on an otherwise clean history:(Now as far as I know I've never set up an arrangement...

Network Unavailable and no MMS facility

Hi all, For the last 10 days I have been unable to send or receive MMS or connect to the internet on my non-android SAMSUNG phone. I've tried the o2 chat line on several occasions and telephoned as well, and been told that my account is being refresh...

Resolved! Can I pause my mobile contract

My contract will end in the next August, however, I'm going back home in the summer for almost 3 months. Can I pause my payment during that time, as I wont be able the use my minutes there, and continue it when I come back

O2

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