Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Auto top-up problem

I've just signed up for low balance auto top-up but did not receive any sort of confirmation after hitting the submit button. The screen just sort of refreshed itself and I was facing the same page with empty fields again. I checked my email and noth...

Resolved! Sim card

O2 have sent me a message saying my number is going to my ordered simcard. But i haven't recieved my simcard yet and it changes it tomorrow rendering this one useless what am i supposed to do?

Resolved! O2 phone sim/O2 dongle?

Can I use my PAYG text and web phone sim in an O2 dongle??

Texts I send to India are not received

Hi there,I've been trying to sending texts to my girlfriend in India but she is not receiving them although I am being charged for them. I can call her from the same number and she is recieving texts fine from other mobile providers. Any help to sort...

Resolved! Still hating the O2 website - how to email them??

Ok so on the contact us section, where is the option to contact O2 by email? On the complaints page it even says "Our service teams are in the best position to deal with your complaint and should be the first people you contact. You can contact them ...

Resolved! £15 gone, can't understand why

I put £15 p-a-go on 24/10/12. I've only made a couple of calls and my credit is all gone. I'm trying to find how my credits have been used, but I can't get anywhere online.

Resolved! Calls n texts both fail - can't send or receive

Tried 3 iphone 4s, one blackberry on 02 and vodafone sims - in buckinghamshire AND manchester - ended up having to use a hotel fixed line! WTF?

Resolved! Picture message won't send

HiHave not been able to send picture messages for a long time.It would send them when I first got the phone but now it just says queued for sending and never sends them.Have tried sending 'active ' to 2020 but still no joy.Does anyone have any sugges...

Resolved! pac code

does anyone know the O2 number to call to get my PAC code ???? on;line help is sueless for this...

Resolved! Call failed

As far as I changed to 12 months sim contract and swaped the sim, I got a "call failed" problem, it is not only on one perticular phone, as I have changed my phone from 9900 to iphone5, evertime I have 3 of the 5bars on signal and there no maintaince...

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