Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

coverage Northern Ireland BT21 donaghadee

i'v 3 o2 phones in the house, and a lot of neighbours are not able to male calls.i have to get in the car and drive 4 mile down the road and the phone works.told by o2 to reset phone, change to 2g, blah ! done all that.they keep telling me the phoneh...

Resolved! Galaxy s3 call barring

Hello, i have a little problem. Few days ago i got a new phone (samsung galaxy s3) on o2 pay monthly contract. So i can call, texting etc. to everybody in UK but problem starts when i trying to call to Latvia it show "You cannot make outgoing calls w...

Finishing Contract

Within the past month my contract ended and because I did not give 30 days notice I still have one month to pay for (which is not a problem) but I was wondering if this would definitely be the last payment I'd have to make?As on the letter it says "w...

I keep getting disconnected when abroad

Hello all - if anyone can help, thanks in advance.As you'll see from my user name, I'm currently spending a lot of time in Singapore setting up a new business. Now on my forth trip in 10 weeks, O2 has, without any prior warning, disconnected me on th...

EE 4G Tariffs!

Wow, I don't think I'll be in any rush to go for this, I nearly choked on a rather good whisky: 4G tariffsNo one expected the next mobile internet step to be cheap. The entry level contract for 4G mobile broadband smartphones will set you back £36 pe...

Resolved! Not renewing contract.

My contract ends on 27th Dec so I will be giving my 30 days notice that I do not want to renew. But after reading various posts & comments over the web.I was wondering what is the best way to contact them Phone or writing to them? Thanks

Resolved! Call waiting iPhone 5

I'm on a 12 month Simplicity pay monthly tariff. While looking around in Settings/Phone, I saw a setting for Call Waiting, which I switched on (it was off). I tried it out and it worked, it basicially showed me the number of the person trying to get ...

Resolved! useless customer service

I rely on the 02 site for sending out text messages online. For a day now my account has been stuck showing a thick red line with this in it: 'You have purchased messages that have not been activated yet. Please enter your validation code.' where's t...

Resolved! Going abroad

Hi i'm going to New York in 2 weeks and i was just wondering how do i set my phone up for international calls / texts from America someone I know who is currently on holiday in New York their phone isnt working so I was just wondering how do I set my...

Resolved! Number switch?

I asked for my phone number to be switched at around 11 this morning and my pay as you go sim card is now completely dead, so i put my new pay monthly sim card in and its still the same i sent a text and it came up with the same number as before, i r...

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