Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Hi gurus, can anyone explain why my account is limiting access to some sites?

The restrictions are new and calling o2's age restriction number states that no such blocks or restrictions exist on my account. Pay monthly customer for years, issue only presenting today.

Resolved! Paid my bill but still no phone calls, texts or internet.

Hello, I lost all texts, calls and internet due to not paying my contract bill so therefore i paid my bill and i still have not recieved my texts, call or internet back and last time i did this everything came back within the hour. Can anyone help me...

Resolved! replacement device

i am waiting for my replacement Your order Go back Delivery update Your delivery date has changed and has been updated below. Return,Replacement,New activation,Vas ORDER NUMBER: ORDER DATE: 13 May 2024 STATUS: Processing ITEMS: Galaxy Book2 Pro ESTIM...

Credit Check

My account is showing this but am abit confused does this mean I passed checks and will be accepted for the contract phone i’ve ordered ‘Your order has passed credit check and payment has been reserved’ Thanks.

Resolved! Final Bill

who do i send chq to fpr my final bill

Resolved! How do I cancel my sim contract

Can someone help me to cancel my sim contract, had it with virgin media and have never used the sim as was on another phone contract

Resolved! Travel inclusive USA

I spend about 3 months a year in the US. I have a travel inclusive contract but when I arrived this time I got this message: Welcome to USA. If you want to use data while you're here, you'll need to buy a Zone 1 Bolt On. Etc etc I had no service for ...

I thought it was made easier to leave!?

I have mine and my husband's mobiles under my O2 account.My husband's contact has ended and mine will be in January. My husband has a new contact with a different network as there is no incentive to stay with O2 - less perks, perks mainly in London, ...

Yearly bill invoice

Hi I would like from April 2023 last year to April 2024 this year a pdf or bill invoice for the whole year for my accounts many thanks

Myo2

I have been having problems signing in to Myo2 for a number of months now and despite visiting an O2 shop and ringing 202 I am still having problems. I can now sign in but apparently I don’t have any products with them, despite having two phones on t...

O2

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