Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 4g

My bill is outstanding as my banking app isn't working and I can't go to my bank as they are closed. My 4G isn't working I need to know if I can have a few days to pay it off but still have my 4g working?

O2 Switch Up

Hi All, I took our an O2 switch up plan a while ago (pre Aug 23) and switched up my phone to the 15 Pro on release day but wish I'd gone for another colour. Any ideas if I am able to switch up again or would I now need to wait the 90 days. I can see ...

Resolved! new phone do not need device plan just airtime

hello, is it possible to purchase new phone, pay monthly NO DEVICE PLAN WANTED just transfer sim card over.have seen advice elsewhere saying to do this purchase phone elsewhere thenj just place sim card into new phone. phone would be google pixel 8a.

Affordable Mobiles/ Mobile phones direct/ o2

I ordered an O2 upgrade through Mobile Phones Direct nearly 4 weeks ago, my ordered hasn't progressed at all - did you ever get this resolved? MPD say they can't give me any timescale at all and are blaming O2. I'm not sure if I should just cancel, b...

Resolved! O2 EXTRA

Hi I have been asked to activate my O2 extra before 20/05/2024. Please help and advise me on how to do that. Thanks

Resolved! How to use my balance for a roll on monthly plan

I topped up my account by £15 this morning for the £15 roll on plan. But it isn’t letting me renew it with the money on my account and is taking to the enter your card details format.

Why is my bill so much

I upgraded my account and paid extra for data plus when I rang and updated I spoke to the girl and told her I was going away and she said there would be no extra charges?

Hi gurus, can anyone explain why my account is limiting access to some sites?

The restrictions are new and calling o2's age restriction number states that no such blocks or restrictions exist on my account. Pay monthly customer for years, issue only presenting today.

Resolved! Paid my bill but still no phone calls, texts or internet.

Hello, I lost all texts, calls and internet due to not paying my contract bill so therefore i paid my bill and i still have not recieved my texts, call or internet back and last time i did this everything came back within the hour. Can anyone help me...

Resolved! replacement device

i am waiting for my replacement Your order Go back Delivery update Your delivery date has changed and has been updated below. Return,Replacement,New activation,Vas ORDER NUMBER: ORDER DATE: 13 May 2024 STATUS: Processing ITEMS: Galaxy Book2 Pro ESTIM...

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