Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Loss of signal, fraud account, and other things

I woke up this morning and had no service, nothing unusual. After switching the phone on and off several times and waiting several hours, still nothing. Perhaps I've been cut off, I'll go online to check my bill. After logging in the website informs ...

Resolved! Cancellation of contract

I am probably answering my own question here, but is phoning O2 the only way to 'notify' for the 30 day cancellation clause? One of my numbers reaches the end of its 12 month contract term in 6 days and its non-use has convinced me to be shot of it w...

Resolved! O2 Fair Deal

Contract finished. Looking to get HTC One on 24 mth contract 300 mins, unlimited text and 500MB data. O2 quote £27p/mth + £199.99 for phone. However U Switch website has same deal on an O2 contract for £27p/mth and free phone. Tried contacting O2 to ...

Resolved! Using Windows Phone in Turkey

What is the charge for using my phone in Turkey? Also, the hotel is advertising free wifi.

Resolved! Pay Monthly Upgrade

I am due an upgrade on the 17th may this, my monthly bill is due to be raised on the 14th but not due untill the 27th. So offically if i upgrade on the 17th then i will still have one month outstanding from my previous contract if i guess right. Is t...

"Bad line" when ringing Landlines off my mobile

Topic. Whenever I call a Landline such as work, my Parents etc on my O2 mobile (Samsung Galaxy S2) everyone complains that they can't hear me and it's a bad line! Is this a problem with the phone or the network? Being deaf and wearing a digital heari...

Topup

Whats the two topup's restriction per one debit card supposed to do. Make it hard to topup for some one not near the shops. Jasper

Resolved! Swap My Sim gave me a different phone number

So I went through the whole Swap my Sim process, it took quite a while for the old sim to turn off, and the new sim to turn on. Unfortunately, the process did not update the phone number on the new sim. I *am* doing all of this from within the United...

Resolved! refunds

I've been trying to get a refund from my old phone contract for at least 6 months now. I've sent numerous email's and filled in the online form for refunds numerous times and still not had it back. Any help would be appreciated.

Resolved! Bolt ons and allowances

For a while now ive been given allowances which include 500mb of data after i top up £10 for 30 days. Today i have added a data bolt on for £6 a month which gives 500mb of data. Will this mean that i will get a total 1gb of data as long as i top up £...

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