Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Wrong PAC code?

Switched to Giffgaff today, asked o2 for PAC code to which they texted me a 6 digit number, went through the process on GG site, and it says its an invalid code? This is the message: Please enter a valid Port Authorisation Code (AAA111111)Port Author...

Resolved! Re-connection wait

Hi, has anyone else had to wait ages for reconnection after paying a late bill? Paid over 12 hrs ago and still nothing

car'nt make calls or send texts

please help i am uable to make calls or send texts

Resolved! On hold for 40 minutes, 4 times a day, for a week.

hi guys, I have been trying to get hold of O2 customer services to disccus either my upgrade to O2 refresh or to take a better offer I've been given. 4 times a day for the last week I've hung up when it passes the 40mins mark. I am currently in an on...

Resolved! Confused - Allowances quoted for plan & those shown in My O2 don't add up.

The 24 month contract which I took out upon the purchase of an iPhone 4 has come to an end so I recently upgraded to the Simplicity 100 pay monthly, on a rolling one month contract, for the sum of £16 per month which includes ...1) Phone calls ... 10...

Resolved! Reception lost for over a week

no reception at house for the last week at AB51 5DQ > Pitcaple area, is there a mast problem?? anyone else having the same issue??

Resolved! o2 upgrades - same deals as new customers?

I've been with o2 for 9 years, since I basically turned 18. Untill 2 years ago, and expect the iPhone 3g I got on contract, they always triend their hardest to keep me, give me a better deal than a new customer, genuinely wanting to keep me as a cust...

Resolved! How to I report mast problem

I posted earlier a problem with both my phones 02 ! Have signal but cannot make/receive calls or TX , went 3 miles down road and is OK , its always worked good at home over last 8 yr how do I report it as a fault with the mast ?

Resolved! Why cant I get help to sort my mobiles out

I have 2 mobile phones , both on 02 , 1st only contract , 2nd pay a you go , both have the same problem at same time , mid day 17/5/13, limited survive only., been fine till then, contacted the help people , no joy , was told my contract phone was no...

Resolved! no internet connection

Hi,I renew my contract on 19th May and today I am not able to connect to the internet using 3G - I still didn`t get my new mobile and I saw on my account that Data has been renewed.Any reason why it`s happening?Thank you.

O2

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