Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! o2 refresh and fast track upgrade

hi well on my o2 account it tells me that i can do a fast tract upgrade to o2 refresh at a small cost and wanted to know more information on how it works as i've read the o2 refresh page to get some idea but im still a little puzzled on how it excatl...

Resolved! Working abroad..contract buy out or suspension?

Hi all I wonder if anyone knows if I could either buy out my contract ...it is due to end May 2014...or suspend it. I am working abroad and do not use the phone at all as I have a bought a cheaper phone here. Thanks!

Resolved! Next Day Delivery - mixed signals

Hello, so i ordered a phone on the 12th and got confirmation of that order at 15:40 so was before the 4pm cut off, my email from o2 states i will be getting next working day delivery which means i should be getting my phone on saturday the 13th, I ha...

Resolved! dongle with virus - can anyone help?

I have two laptops running on 2 different O2 dongles - laptop2 was not running well (slow and struggling with a signal) whilst laptop1 was running reasonably well despite a low signal. I swapped the dongles between the two laptops having first uninst...

Resolved! Adult Content Unlock

I have been an o2 customer for a long time, and so decided to buy a pay as you go dongle on o2 as well as my phone. It tells me that to view 'adult content' I have to use a credit card. Well I hate to break it to you, but not everyone has these. Besi...

Resolved! data

I have just started a new contract but accidentally chose 100mb data so I want to change it to a higher data tariff. From everyone's experience, can this be done?

Resolved! Sim swap does not appear to be working

I purchased an HTC One a few days ago, but didn't realize until it arrived that it needed a microsim. I ordered one from the site, and it arrived yesterday. I've now tried the swap my sim page 3 times, and the only thing that has happened is that the...

What is the USSD code to check minutes remaining?

What is the USSD code to check monthly sim only account minutes remaining?My account is the 12 month contract sim onlyI had a code to do this on a different network.Thanks Paul

Resolved! Pay and go go go voicemail

I am thinking of jumping into a pay and go go go tariff but I have a quick question regarding voicemail. I just wondered if anyone knew when you call voicemail from a pay and go go go tariff do you get charged from your credit or will that be taken o...

Resolved! balance is in the minus

Iv paid my bill twice by accident, on 2 seperate cards. It now says my balance is -£25. Does this mean I have like £25 credit on my account? Thanks for any help.

O2

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