Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Old SIM card not working now

Ok so my dad has been using my sisters old blackberry for a few months however he has just broken the screen beyond repair. Tried to move the old sim across to another old phone but it is not recognised. Tried 2 different phones but no luck. Would mi...

Resolved! FB status text message from abroad ?

Hi everyone I will be going to Italy next month for a week. Just wondering, is it possible to update my FB status via text message (32665) there, bearing in mind that I'm using Pay As You Go and I don't intend to add any more data allowance ? Current...

Resolved! Email Storage

I have had my iphone with o2 for many years and had their broadband until they decided to sell to Sky. I have now switched to BT. The problem is, since the switch my email storage has been cut to just 20 mb, which means I am constantly getting emails...

Resolved! Paying part of your bill early

Hi,I believe I have a simplicity sim with a bolt on of unlimited minuets, unlimited text, and 1gb of data but as I am on holiday in the states I was wondering if it is possible if I could pay part of my bill now and then pay the rest when I got back ...

Resolved! Can I reduce my tariff?

Topic. I currently get 600 miunutes per month on a £12 a month tariff, can I possibly reduce this as out of 600 minutes I only ever use about 2 hours worth of calls in a montbh (120 minutes). If I want to change my tariff, do I ask in an O2 shop or r...

Conflicting Data Usage

Hello please help I'm confused I have a Samsung S3 and I am getting a warning in my notification about data usage but when I go to O2 I have used only 1% of my data usage allowance. What is happening !!!!!

Resolved! Random bill charge

When I send a blank text to 21202 it says I have been charged £40 in my recent charges, it also says this on my O2 app (been charged for calls) but when I go onto the O2 website to check why I have been charged so much it says that I'm not being char...

Resolved! first bill for contract phone?

Hi all. I am hopefully getting my mobile phone on monday or tuesday. I have switched to contract. Does anyone know when my first bill will be?Thanks

Resolved! delaying bill payment by a few days???

Is it possible to delay your bill payment by a few days? I have never missed a payment in my entire 2 year contract, however this month I have started a new job and now have no money until I get paid, is it possible for 02 to delay the payment?? for ...

Resolved! O2 Travel Money back !!! please

HelloI'm sure I was not involved O2 Travel services. I was not text Travelon to 21300.I'm Off my Wi-Fi on the phone. I am not in England 2 months, but now from 14 July every day you charged £1.99 from my top-up mobile , now I don have money and and I...

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