Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How can they say payment wasn't recieved

Monday the 15th july I tried paying my bill using my friends bank card transaction failed so i spoke with o2 and they said that their systems were down and try again the next day which I did, it didn't tell me whether the transaction failed or not so...

Resolved! ONGOING PROBLEMS WITH INTERNATIONAL FAVOURITES SIGN IN

I have the INTERNATIONAL FAVOURITES 3 BOLT ON for a week or two now. I have unsuccessfully signed into this site on a daily basis!!! On trying to sign in and manage my numbers or check what allowance I have left a code is sent to my mobile. I enter t...

Resolved! Pay & go to simplicity contract

How can I keep my number from pay & go and switch to simplicity contract for 12 months?I only see the option for ordering the new sim card. How can I do it online? Is it possible? I am with pay & go from 2 months. Thank you for your answers.

Why does o2 have to be different than everyone else?

Right so I bought this o2 dongle from Tescos on the promise that it was easy to top up with a voucher. What do I find?Yes, you can't top up by voucher. You have to use a debit card.Waky, waky o2. Not everyone has debit cards! Even if they do, not eve...

Resolved! TARRIF CHANGE

I HAVE BEEN ON O2 UNLIMITED FOR SOMETIME AS I AM AN INFREQUENT VISITOR TO THE UK AND THIS TARRIF HAS WORKED WELL WITH A BLACKBERRY BOLT ON. I AM NOW IN THE UK FOR 4 WEEKS AND DECIDED TO CHANGE MY TARRIF TO SIMPLICITY GIVING ME SOME MONTHLY MINUTES AN...

Old SIM card not working now

Ok so my dad has been using my sisters old blackberry for a few months however he has just broken the screen beyond repair. Tried to move the old sim across to another old phone but it is not recognised. Tried 2 different phones but no luck. Would mi...

Resolved! FB status text message from abroad ?

Hi everyone I will be going to Italy next month for a week. Just wondering, is it possible to update my FB status via text message (32665) there, bearing in mind that I'm using Pay As You Go and I don't intend to add any more data allowance ? Current...

Resolved! Email Storage

I have had my iphone with o2 for many years and had their broadband until they decided to sell to Sky. I have now switched to BT. The problem is, since the switch my email storage has been cut to just 20 mb, which means I am constantly getting emails...

Resolved! Paying part of your bill early

Hi,I believe I have a simplicity sim with a bolt on of unlimited minuets, unlimited text, and 1gb of data but as I am on holiday in the states I was wondering if it is possible if I could pay part of my bill now and then pay the rest when I got back ...

Resolved! Can I reduce my tariff?

Topic. I currently get 600 miunutes per month on a £12 a month tariff, can I possibly reduce this as out of 600 minutes I only ever use about 2 hours worth of calls in a montbh (120 minutes). If I want to change my tariff, do I ask in an O2 shop or r...

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