Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 02 mast down

So here we are, on the Royal Manor and Island of Portland where everyone gawked at us for the entirety of the Olympic Year - and we have the crappest coverage ever!!!All of us are either on Orange or 02 as nothing else connects. Even that is intermit...

Resolved! How do I view past bills

Please could someone help on how I view past bills, thanks.

Resolved! Pay and go favourite place

If I have a favourite place tariff at £10 per month, can I add £3 data bolt-ones as one offs, and how long will they last ?

Resolved! 3G doesn't work since switching to SIM only tariff

Hello thereI have an iPhone 4, and switched to a SIM only tariff recently. Since then I've been unable to access the internet via 3G, only via wifi. I have the same data allowance as before so I'm confused. Do I need to change settings on my phone or...

Resolved! Switch to 4G without excessive cost?

Hi all, I'm just six months into a two year contract, anyone know if I could be switched to 4G without having to buy out the contract (I've been offered a discount). Just want 4G speeds when I'm in London (which is quite frequently) and would like to...

Resolved! Refund As Goodwill

ERRICK CHHOI|Account: |Number: HiI'm using ur excellent O2 services for ages n I've other O2 account as well in my familyI recently noticed that I've been charged £22.50 for using premium services n textI would like to say that I've never ever used s...

Resolved! phone dropped only has scratches insurance claim?

unfortunately I dropped my new HTC one. it fell out of my pocket while cycling. it has a few dents and chips in the corners now. it works fine. it is fully insured with o2, so is it possible to make a claim and get a replacement?I am a bit of a perfe...

Resolved! Losing faith with O2

Is any one really losing faith with O2 and seeing that the service is getting worse and not better. I've with O2 from the start even before it was O2 (bt genie) I even got my home phone and broadband and I have always been happy,with them. Then they ...

4g in Northern ireland?

I was on the o2 website there and it says trial 4g, "we are giving a 90 day happiness guarantee" I checked what cities are presently covered and which ones will be available by the end of the year.But theres no sign or mention of Northern Ireland.I c...

Resolved! My number no longer works?

I've been working in South Africa for a while now on contract and only been back in the UK very briefly. Somewhere along the line I misplaced my mobile but have since found it again... My problem is that I had about 40 Pounds airtime on it still BUT ...

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