Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
  • 2 kudos

Any ideas?

I spent about 40 minutes on the phone earlier today with an agent completing an O2 refresh upgrade. Everything went through fine and the lady told to the wait for my contract to come via email to e-sign which can take up to an hour. It eventually cam...

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Davo81 by Level 1: Joiner
  • 682 Views
  • 3 replies
  • 0 kudos

Bills from 2020

Can I access bills from 2020? Thanks 

Em84 by Level 1: Joiner
  • 276 Views
  • 1 replies
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Resolved! No service pay bill

Trying to log on and pay my bill but can’t due to no service 

Contract

Can you tell me if I am now out of my contract? I got a message suggesting I am but want to check before I start looking at my options? ************ Penny [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks...

Account

Hi have an account with 02 the number listed is the temporary number and no other number is listed So I can't log in to it Any ideas what to do would be appreciated

Resolved! change tarriff

Could I change tarriff from pay monthy to pay as you go?

Anna1987 by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Resolved! KEEPING MOBIE NUMBER

I have always been on monthly contract with o2, I have just upgraded to Samsung Galaxy s24 ultrahow can I keep my mobile number ?

JED9 by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Latest Bill

Hi, could you kindly let me know what the £14.49 is on my latest bill. It says it is for Google Play on the 22nd May at 14.52. I am not sure what this is? Thank you, Timea

Timea49 by Level 1: Joiner
  • 339 Views
  • 1 replies
  • 0 kudos

Resolved! New Customer

Hi, I want to begin a new contract with O2 but I also want to choose the date the switch goes through.