This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 250253 Views
  • 2 replies
  • 2 kudos

upgrade

i can’t track my order it has said i can’t get another code sent. i paid premium delivery on the 14th june so it should be here and i am unable to track where it is.

Using a PAC code with the same provider

Hi, Recently I completed a transfer of ownership into a new O2 account from my old one, but I want to keep my old number and transfer it to my new account. The person I initially spoke to asked for me to get a PAC code, but since then I was told that...

greenduck by • Level 1: Joiner
  • 2161 Views
  • 11 replies
  • 0 kudos

Switch up

Recently done 02 switch up for the first time and I have recieved an email letting me know they have got my old phone but my monthly payments are still including the old phone and was just wondering when this will get taken off

Resolved! Virgin Media Payments

Hi Would you be able to tell me why Virgin Media are still taking contract payments of £19 p/m when my minimum contract term has expired? Do I need to call them and cancel/block the payments? Cheers

AW2024 by • Level 1: Joiner
  • 480 Views
  • 2 replies
  • 0 kudos

Resolved! Airtime

if my bill is 16.99 then airtime will be added to the bill why do I have to have airtime and how much extra is it?

Adriana10 by • Level 1: Joiner
  • 386 Views
  • 2 replies
  • 0 kudos

Resolved! Airtime contract

How do I contact O2 to cancel my airtime contract? The number 202 is not working

PRB1312 by • Level 1: Joiner
  • 332 Views
  • 2 replies
  • 0 kudos

Resolved! Existing customer changing tarriff

I have a contract that is due to end on 16th July 24. I found an offer from Uswitch that, without logging onto that website, brought me to my O2 account page (that I previously had signed in). The contract is now in the 02 basket. However, if I purch...

LM4 by • Level 1: Joiner
  • 993 Views
  • 2 replies
  • 0 kudos

taking out a new contract

i am waiting for further checks to be done to a new contract i want to take out, the page now says something went wrong. i am unsure if that is just because the page has timed out or if there is an issue with my application.

phone upgrade

Ive upgraded our two phones. I've installed the esim on one but my wifes is still being processed and after 36 hours we it is still being processed but her old sim has been cancelled. How long do we have to wait?

Terry57 by • Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top