Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Refund Online new order

Hello,I applied through O2 for a new phone which didn't pass checks unfortunately but I have made an upfront payment and they have not refunded me. Since the application was not successful I figured they'd refund my money. Every attempt to get throug...

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Resolved! Contract expiration

I’m currently in Australia and have misplaced my old SIM card… my old number was (***********). My sim only contract expires in July 2024. I want to make sure that my co tract dosnt keep going after this date please.

Network

Hi my phone has no network coverage and my bills are all to date

Resolved! Airtime Plan

Hi,What is an Airtime Plan? I had a text saying mine is £30.62 per mth, but my tariff is under £10. Do I need to do anything?Regards, Toni.

Resolved! Discuss plan

Need to speak to agent

Resolved! Travel to Nairobi

Hi -I’m travelling to Narobi I next week - is there a bolt on or any other way to reduce the cost of incoming calls from £2 per min std fee that O2 charges. Thanks

Resolved! New SIM

I'm thinking of getting an Iphone 15 but I have an Iphone SE so I need a different SIM

Resolved! phone contract

i have a contract with 02 for my step daughter her number is (REMOVED) the number isnt on my o2 as a set up phone i want to look at the cotract and possibly upgrade many thanks my email is (REMOVED) mobile (REMOVED)

Update

So I applied for a contract SIM and phone I've received a message from the credit report which passed but have heard nothing from 02 regarding the order is this normal?

O2

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