Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can't call short numbers

Okay I know it's sad, but I tried calling the "short number" for mobile to register a vote for I'm A Celebrity, but the call fails.Other normal numbers work fine, but this one constantly fails.Are these numbers not compatible with the O2 network?

Resolved! I Can't ring the Mother In Law!

Hi All, I know you may be asking yourself where the problem is, but neither myself or my wife can ring her phone. She is on Vodafone and we are both on O2. Whenever we try to ring her we get a recorded message saying "The number you have dialled cann...

Resolved! Sorry we are experiencing high service demand in this area - Durham

I've a Nexus 5. If there is a "My Network" app from O2 in your app store, you can download that. When run there is a Network Map screen. Bottom right of that, there is a button that says "Tap for live status". I find I've missed calls, occasionally t...

Resolved! Data problems?

Hi I'm posting this here in the hope someone can help, because so far the problem has been fallen on deaf ears and explained is my equipment and my fault. A few days ago I was driving and had a text saying I'd used 80% of my data, I wasn't sure what ...

Resolved! i am an exsisting customer, how long does it take to process new order

im an exsisting o2 customer and have upgraded phone and contract. how long does it take to process order

Resolved! Student Discount on my Contract

I was told when i took out my contract, that because i was a student, i would be able to get a discount on my contract, and that i would be able to set this up online. Ive been trying to find how to this but having no look. Just wondering if anyone h...

Resolved! Second SIM for Data Sharing (Like VF 'Red Business' Plans)

Hi, I'm currently looking at switching from 'Three' to either O2 or Vodafone. VF have some cracking deals and packages at the moment, which I'm very interested in - specifically the 'Red Business' plans which are including loads of free additional da...

Resolved! Removing and adding a phone

I have sold a mobile, so I wish it to be removed from my list. However I have another phone that I wish to add. How do I go about this please?

Resolved! international rates on pay monthly

i dont want to use the data whilst out in europe will i still be charged?

Resolved! PAY MONTHLY CONTRACT

Hi would it be possible for me to pay someone elses monthly 02 contract for them but i do not have their account number only mobile number can you help me please

O2

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