Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237863 Views
  • 2 replies
  • 2 kudos

Resolved! internet access

Hello. Please can you help me. I can access the internet, facebook etc at home via wifi connection but I cannot outside the home. I recently put a basic web bolt on assuming I would get the internet access outside of home but it didnt let me access a...

Anonymous by Not applicable
  • 2496 Views
  • 12 replies
  • 0 kudos

o2 Live Chat - Constant liars

Hi, I have just recently had my phone disconnected, i had been behind on a payment, with this new o2 refresh the bills come out in 2 parts now, i was unable to pay my phone plan for 2 months but made an o2 agent aware of the situation on live chat co...

Anonymous by Not applicable
  • 4146 Views
  • 10 replies
  • 0 kudos

Resolved! Can I backdate a Bolt On to the start of the month?

Has anyone ever had any success getting O2 to backdate a Bolt On to the start of the current billing period?I'd like to add a data Bolt On for an upcoming trip but when I look in my account settings it says it will become active on the 22nd April, bu...

Anonymous by Not applicable
  • 2336 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to view online bill

I have raised this issues countless times with O2 and have had responces like.Most of the time I go round in circles with them as they think somehow that resetting my login details will fix it (!?).I once got someone helpful that said they will raise...

Anonymous by Not applicable
  • 2916 Views
  • 6 replies
  • 0 kudos

Resolved! Bringing a different number onto my existing PM account?

Hi folks,Off travelling in June and would like to give someone my SIM for the rest of the contract, except they want to keep their existing number (they have a rolling contract which can be cancelled no problem). Is this possible in any way? I don't ...

Anonymous by Not applicable
  • 3988 Views
  • 15 replies
  • 0 kudos

Signal problems

I have checked status no probs . Can't get a signal at home at all so paying 25 quid a month for phone I can't use most of time can any body suggest what I can do .

Anonymous by Not applicable
  • 2710 Views
  • 5 replies
  • 0 kudos

Hope O2 Stays The Best

Hello everyone and I would just like to say O2 has always been so helpful even thou my signal is giving me an issue they are trying to sort it out and have always called me up to check up on how my signal issue is getting on...I remember when I was w...

Anonymous by Not applicable
  • 6798 Views
  • 59 replies
  • 0 kudos